Shipping Policy

Thank you for shopping at ZapShop.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on public holidays.

Delivery Time

Estimated delivery time within Switzerland is 10–15 business days after dispatch.

Shipping Costs

Free shipping is available on eligible orders. Shipping costs, if applicable, will be displayed during checkout before payment is completed.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your shipment's progress.

Delivery Delays

While we strive to meet all estimated delivery times, occasional delays may occur due to customs processing, carrier delays, weather conditions, or other factors beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. ZapShop is not responsible for delays or lost packages resulting from incorrect addresses provided during checkout.

If you have any questions regarding shipping, please contact us at info@zapshop.ch.